DON’T DITCH THE HAPPY SHEETS (7 WAYS TO GET VALUABLE FEEDBACK)
30Mar
The usefulness of evaluation forms (or so-called happy sheets) has been a hot topic for years. Some experts even challenge us to ditch them completely. Of course you will always have attendees who use happy sheets to make comments about the trainer's accent being too strong (accent, moi?) or that the trainer was sitting on the arm rest (when training in a rather health and safety conscious refinery). But with the right questions, happy sheets can be extremely useful to redefine your course content. It can help find out what people truly want or need to know about a subject and give you ideas on how you can help them to learn the topic for themselves. So don't throw out the baby with the bath water!Why not?1. Because it's low-fuss, quick and easy. Even if you have limited time and budget, a simple feedback form can be used to check whether the first step of the learner's road towards mastering the new topic has been successful.2. Because it doesn't have to take place when purposefully dashing for the door. If you feel uneasy to ask the student to fill out an evaluation form at the end of the session, experiment with an ... [more..]
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